Head of Internal Communications

About the role

We are seeking a Head of Internal Communications to shape how thousands of colleagues experience, understand and engage with our organisation's strategy, purpose and culture. Reporting to a senior People leader, you will work three days a week from our Bristol office and partner with senior executives to drive culture, support transformation and create a first‑class colleague experience.

Key responsibilities

• Develop and deliver an ambitious internal communications strategy aligned with business priorities.
• Lead colleague engagement initiatives that strengthen organisational culture and employee experience.
• Shape and embed the Colleague Value Proposition across the employee lifecycle.
• Partner with Executive and Senior Leadership teams to craft authentic, engaging leadership communications.
• Lead communications for transformation, organisational change and business‑wide initiatives.
• Oversee internal communication channels, ensuring content is engaging, relevant and impactful.
• Create memorable colleague events, leadership forums and engagement campaigns.
• Use employee insight, analytics and feedback to continuously improve communication effectiveness.
• Build strong relationships across HR, Marketing, Corporate Affairs and senior business stakeholders.

Required profile

• Significant experience leading internal communications within a large, complex organisation.
• Strong background in colleague engagement, employee experience and organisational culture.
• Proven experience supporting senior leaders through business transformation and change.
• Outstanding writing, storytelling and presentation skills.
• Experience developing executive communications and leadership messaging.
• Strong commercial awareness and stakeholder‑management capabilities.
• A data‑led approach using colleague insights and engagement metrics.
• Collaborative, innovative and people‑focused leadership style.

Required skills

What we offer

• Competitive six‑figure salary (£100,000‑£118,000 per year).
• Three‑day onsite work pattern in Bristol.
• Opportunity to influence culture and shape a high‑visibility transformation.
• Supportive environment that invests in people, technology and future growth.