Healthcare Assistant

About the role

A leading private healthcare provider is seeking a caring and dedicated Healthcare Assistant to join an established inpatient ward team in Crowborough. Working alongside experienced nurses, therapists and other professionals, you will support patients with daily care and help ensure a safe, comfortable experience.

Key responsibilities

• Provide compassionate personal care, including nutrition, dressing and admission/discharge support.
• Undertake routine observations, record NEWS scores and promptly escalate concerns.
• Perform basic clinical duties such as urinalysis, BMI calculations, fluid‑balance monitoring, anti‑embolism stocking measurements and point‑of‑care blood testing.
• Escort patients safely to other departments and theatre using appropriate handling techniques.
• Support and document individual patient care plans and pathways.
• Report clinical concerns, accidents, maintenance issues and potential risks to the Registered Nurse.
• Assist with administrative duties, communication and accurate documentation.
• Follow infection‑prevention, health‑and‑safety and safer‑patient‑handling procedures.
• Participate in mandatory training, e‑learning and competency development.

Required profile

• Compassionate, reliable and proactive with a commitment to excellent patient care.
• Previous experience providing patient care in a hospital, healthcare or care setting.
• Excellent verbal and written communication skills.
• Respectful approach to patients and families, understanding of dignity, confidentiality and infection prevention.
• Ability to work effectively within a multidisciplinary team.
• Willingness to undertake further training and work towards City & Guilds/NVQ qualifications.
• Proactive attitude towards learning and professional development.

Required skills

• Urinalysis
• BMI calculation
• Fluid‑balance monitoring
• Anti‑embolism stocking measurement
• Point‑of‑care blood testing
• Recording NEWS scores
• Patient handling techniques

What we offer

• 27 days annual leave plus bank holidays, increasing to 31 days with length of service.
• Private Medical Insurance (BUPA) for staff working over 30 hours per week.