Hire Controller – Operations & Customer Service

About the role

The Hire Controller is a pivotal member of Speedy's depot team, ensuring a smooth end‑to‑end hire process for customers. Working from the Glasgow depot, you will act as the central hub between sales, stock, drivers and engineers to deliver equipment on time and maintain high service standards.

Key responsibilities

• Take customer orders, arrange delivery and collection of hire equipment.
• Liaise with stock teams, drivers and engineers to minimise delays.
• Maintain accurate records and coordinate with all depot departments.
• Provide front‑line support to sales and customer service teams.
• Assist in implementing the company’s ESG strategy.

Required profile

• Strong organisational and communication skills.
• Adaptability and a commitment to continuous learning.
• Valid driving licence.
• Previous experience in the hire industry or a similar sales/operational role.

Required skills

What we offer

• 26 days holiday plus bank holidays.
• Life assurance, pension scheme and health cash plan.
• 95% discount across the Speedy brand and staff shop discounts.
• Green Commute initiative, employee assistance programme and flexible/hybrid working options.
• Clear career progression path and training opportunities.