Home Manager – Residential Care Home

About the role

We are seeking an experienced and personable Home Manager to lead an independently owned elderly residential care home near Wye, Ashford. The role involves overseeing daily operations, maintaining high-quality person-centred care, and supporting occupancy levels within a warm, family-like environment.

Key responsibilities

• Lead and motivate the staff team, including Deputy Manager, Team Leaders and senior care staff.
• Manage day-to-day operations to ensure consistent high standards of residential care.
• Ensure full compliance with CQC regulations, company policies and internal quality standards.
• Maintain strong occupancy levels, currently in the mid-90 % range.
• Build positive relationships with residents, families, healthcare professionals and the local community.
• Monitor care quality and operational performance, implementing improvements as needed.
• Support recruitment, retention, staff development and ongoing training.
• Utilise electronic care systems (Nourish, Camascope, Syncurio) for efficient home management.
• Collaborate with senior management to develop the service and uphold the home’s excellent reputation.

Required profile

• Previous experience as a Home Manager in an elderly residential care setting, or strong Deputy Manager experience seeking a first Home Manager role.
• NVQ Level 5 in Health and Social Care or equivalent qualification.
• Strong leadership and people-management abilities.
• Good working knowledge of CQC regulations and compliance requirements.
• Experience managing occupancy and maintaining high-quality care standards.
• Excellent communication and relationship-building skills.
• Personable, grounded and team-focused leadership style.
• Passion for delivering person-centred care.

Required skills

• Nourish (electronic care system)
• Camascope (electronic care system)
• Syncurio (electronic care system)

What we offer

• Full-time permanent role with salary up to £55,000 per annum, DOE.
• Experienced Deputy Managers considered from £48,000.
• Bonus scheme linked to occupancy and CQC performance.
• 22 days annual leave plus bank holidays.