Hospital Shift Receptionist

About the role

You will be the first point of contact for patients, visitors and staff at Cygnet Hospital Kewstoke, delivering a professional and welcoming reception service on a part‑time basis. The role supports the smooth operation of a busy emergency admissions and rehabilitation environment.

Key responsibilities

• Greet visitors, notify relevant staff of their arrival and ensure all guests sign in and out.
• Record patient arrivals and departures accurately.
• Answer, transfer and take messages for all incoming calls.
• Sort and distribute post and assist with general office duties.
• Maintain a clean, tidy reception area and uphold security protocols.

Required profile

• Previous experience as a receptionist or administrator, preferably in a healthcare setting.
• Organised, helpful and able to multitask effectively.
• Polite, friendly and approachable with excellent communication skills.
• GCSE Maths and English with strong numeracy and literacy.
• Attention to detail, diligence and an understanding of confidentiality requirements.

Required skills

• Proficiency with Windows operating system.
• Knowledge of Microsoft Word, Excel and Outlook.
• Familiarity with telephone systems.

What we offer

• Strong career progression opportunities within the Cygnet network.
• Expert supervision and support.
• Employee referral scheme, pension and cycle‑to‑work scheme.
• Employee discount savings.
• Enhanced DBS check required for successful candidates.