Hotel Receptionist – Premier Inn Hyde

About the role

Join the front‑of‑house team at Premier Inn Hyde as a Receptionist. You will be the first friendly face guests see, helping them check‑in smoothly and ensuring a pleasant stay from arrival to departure.

Key responsibilities

• Welcome guests, manage check‑in and check‑out procedures.
• Provide accurate information about the hotel, local area and services.
• Handle telephone enquiries and direct calls appropriately.
• Coordinate with housekeeping to ensure rooms are ready.
• Process payments and maintain accurate guest records.

Required profile

• Strong customer‑service orientation with a friendly, approachable demeanor.
• Excellent communication skills, both verbal and written.
• Ability to work 24 hours per week on a permanent schedule.
• Willingness to collaborate with other hotel departments.

Required skills

What we offer

• Competitive hourly rate up to £13.06.
• Permanent contract with no zero‑hours clauses.
• Training, support and clear career progression within Whitbread.
• Whitbread Benefits card – discounts on rooms, meals, travel and more.
• Company pension and save‑as‑you‑earn scheme.
• Complimentary Premier Inn breakfast for two on joining.