Housing Operations Manager – Islington

About the role

We are seeking a proactive Housing Operations Manager to lead daily operations for a vibrant housing provider in Islington. You will play a pivotal role in delivering high‑quality services to tenants while driving operational excellence across the portfolio.

Key responsibilities

• Oversee day‑to‑day housing operations, ensuring efficient processes and high service standards.
• Lead, motivate and develop a diverse team to achieve performance targets.
• Build strong relationships with tenants, addressing concerns and enhancing satisfaction.
• Develop and implement strategic plans that improve operational performance.
• Ensure compliance with housing regulations, health and safety standards.
• Manage budgets, optimise resources and monitor financial performance.

Required profile

• Proven experience in housing operations or property management.
• Strong leadership abilities with a track record of managing diverse teams.
• Excellent communication and interpersonal skills.
• Strategic mindset with analytical capabilities.
• Knowledge of housing regulations and compliance requirements.
• Passion for community engagement and tenant satisfaction.

Required skills

What we offer

• Supportive work environment that values ideas and contributions.
• Opportunities for career development and ongoing training.
• Flexible working arrangements promoting work‑life balance.
• Competitive salary of £59,000 per year and benefits package.