Housing Support Worker – Peterborough

About the role

Join a dedicated team in Peterborough to provide person‑centred support for vulnerable adults living in supported housing. You will help service users develop the confidence and skills needed for independent living while ensuring their safety and wellbeing.

Key responsibilities

• Assist tenants in accessing benefits, healthcare, education and employment opportunities.
• Support the development of independent living skills such as budgeting, cooking and tenancy management.
• Conduct regular welfare checks, maintain accurate case records and update computer systems.
• Promote safeguarding, health and safety standards at all times.
• Build positive relationships with external agencies, local authorities and community organisations.
• Provide crisis intervention and respond effectively to challenging situations.

Required profile

• Experience in support, housing or care settings.
• Empathetic, caring and professional approach.
• Strong communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Excellent organisational and time‑management skills.
• Understanding of safeguarding and confidentiality principles.

Required skills

What we offer

• Competitive hourly rate (£13‑£14) plus holiday pay.
• Flexible shifts, including evenings and weekends.
• Comprehensive training and professional development.
• Supportive and inclusive working environment.
• Employee assistance programme and generous annual leave.