HR Administrator – Policy & Operations

About the role

Join the HR Services Centre of South Gloucestershire Council as an HR Administrator (Policy and Ops). You will help ensure a smooth employee journey from starter to leaver while working in a supportive, hybrid environment.

Key responsibilities

• Process employment changes, including new starters, contract variations and leavers.
• Issue and maintain essential HR documentation.
• Conduct pre‑employment checks in line with safer recruitment guidelines.
• Collaborate with payroll and support the Casework & Change team.
• Provide guidance and support to customers on HR processes and procedures.
• Maintain and analyse records, databases and documents.
• Resolve routine problems and recommend alternative actions.
• Assist in monitoring budgets and financial information.

Required profile

• Proactive, collaborative individual with strong interpersonal and customer‑focus skills.
• Experience in HR lifecycle administration, understanding the interface between HR, payroll and customers.
• Qualifications such as NVQ Level 2/3, GCSEs (C or above) or equivalent experience.
• Strong written and verbal communication abilities.
• Good knowledge of relevant regulations and codes of practice.

Required skills

• HR and payroll systems
• Microsoft Excel
• Microsoft Office suite

What we offer

• Hourly rate of £13.90
• Full‑time, 37‑hour week, hybrid working
• Temporary contract until March 2027
• Opportunity to make a tangible impact on council employees' experience