HR Coordinator

About the role

We are seeking an enthusiastic HR Coordinator to join a leading independent insurance brokerage located on Liverpool Street, London. This position offers a broad exposure to HR operations within a fast‑paced, dynamic team and requires a commitment to working four days per week on‑site.

Key responsibilities

• Serve as the first point of contact for day‑to‑day HR queries, handling routine questions and escalating complex matters.
• Monitor and maintain the HR inbox, trackers and shared records to ensure timely follow‑up and strong coordination.
• Prepare standard HR documentation such as employment letters, contract variations, references and leaver paperwork.
• Maintain accurate employee records, organisational charts and confidential HR files.
• Support the wider HR team with meeting preparation, note‑taking and general administration.
• Assist with recruitment and onboarding, payroll, benefits, learning, performance, employee relations and compliance activities.

Required profile

• 1–2 years of experience in HR, people operations, recruitment or administration, preferably within an FCA‑regulated environment.
• Proven ability to handle confidential information and maintain precise employee records.
• Comfortable managing multiple priorities and stakeholders in a fast‑moving setting.
• Strong communication, organisational and problem‑solving abilities with keen attention to detail.
• CIPD qualification or progress towards it is desirable but not essential.

Required skills

• Experience with HR systems.
• Payroll administration.
• Benefits administration.
• Recruitment administration.

What we offer

• Competitive market‑based salary of £35,000‑£40,000 per year.
• Annual discretionary performance bonus.
• Employer pension contribution.
• 25 days of annual leave.
• Medical and dental insurance.