HR & Payroll Administrator

About the role

This permanent, office‑based position supports a well‑established care provider in delivering residential and nursing care. You will handle day‑to‑day HR administration, payroll preparation, employee relations and HR system processes.

Key responsibilities

• Prepare employment contracts, offer letters and HR documentation.
• Maintain accurate employee records and HRIS data.
• Manage the HR inbox and respond to employee queries.
• Support recruitment and HR reporting activities.
• Assist with absence, disciplinary and grievance processes.
• Support employee‑relations casework and HR compliance.
• Coordinate monthly payroll and resolve payroll queries.
• Contribute to HR projects, policy development and process improvements.
• Maintain professional development, complete training and stay up‑to‑date with regulations.

Required profile

• Prior HR and payroll administration experience.
• CIPD Level 3 qualification.
• Proficiency with Microsoft Word, Excel, Outlook and PowerPoint.
• Experience using HR or payroll systems and transferring data via Excel.
• Ability to create and maintain effective HR administration systems.
• Strong written and verbal English communication.
• Desirable: CIPD Level 5 qualification or working towards it.
• Desirable: Knowledge of CQC‑regulated services.
• Desirable: Experience with BrightHR.
• Desirable: Experience in care‑home or social‑care environments.

Required skills

• Microsoft Word
• Microsoft Excel (including pivot tables)
• Microsoft Outlook
• Microsoft PowerPoint
• HRIS systems
• Payroll systems
• Data manipulation in Excel

What we offer

• Salary £30,000‑£35,000 per year (negotiable for the right candidate)
• Full‑time permanent contract
• Office‑based role in Cross in Hand, South East England
• 40‑hour week, Monday‑Friday 9 am‑5 pm with paid breaks
• Additional benefits