Hungarian‑Speaking Sales Support Coordinator (Hybrid)

About the role

This position supports the sales team by handling customer enquiries in Hungarian and English. Based in central Milton Keynes, the role offers a hybrid schedule, allowing you to work both in the office and from home.

Key responsibilities

• Answer inbound phone calls, make outbound calls, and respond to emails and chat sessions.
• Provide product, programme, compensation plan, and business information to customers.
• Assist with order processing, enrolments, and setting up new customers.
• Deliver basic technical support for back‑office systems and escalate complex issues to IT support.
• Identify, report, and follow up on website issues to ensure corrective action.
• Provide daily updates to management on call and email trends.
• Alert the Compliance Coordinator to potential compliance issues.
• Escalate unresolved problems when necessary and document all contacts according to SOPs.

Required profile

• Fluent Hungarian with a good level of English; additional languages are a bonus.
• Strong communication skills and a professional, positive demeanour.
• Ability to work on a hybrid schedule within a commutable distance to Milton Keynes.

Required skills

• Basic technical support for back‑office systems.

What we offer

• Hybrid working model (3 days in the office, 2 days remote).
• Competitive salary of £29,000 per year.
• Office located a five‑minute walk from Milton Keynes railway station.