Import Export Operations Freight Clerk

About the role

This position offers an excellent opportunity for an experienced freight forwarding professional with strong customs entry and freight operations knowledge. You will work in a fast‑paced environment, handling both import and export activities while maintaining high attention to detail.

Key responsibilities

• Complete and process customs entries accurately and efficiently.
• Handle import and export customs declarations.
• Coordinate road freight shipments across the UK and overseas.
• Liaise with customers, hauliers, customs authorities, and overseas agents.
• Monitor shipment progress and resolve operational issues.
• Ensure compliance with customs regulations and company procedures.
• Maintain accurate shipment and customs records.
• Provide excellent customer service and operational support.

Required profile

• Previous experience in freight forwarding, logistics, or customs operations.
• Knowledge of customs entries and procedures.
• Road freight experience is essential.
• Familiarity with Boxtop / Sequoia customs software is advantageous.
• Strong communication and organisational skills.
• Ability to manage multiple tasks and meet deadlines.
• Good attention to detail and accuracy.

Required skills

• Boxtop customs software
• Sequoia customs software