Installation Office Manager

About the role

Boon Edam is seeking an Installation Office Manager to lead the Install Desk team at its Ashford head office. The role ensures efficient project administration, labour planning and operational support for field‑based Project Managers, helping deliver installation projects on time and within budget.

Key responsibilities

• Manage the Install Desk function, supporting UK installation projects from start to finish.
• Lead, motivate and develop the Install Desk team, setting clear objectives and performance standards.
• Oversee labour planning to deploy technicians and subcontractors efficiently.
• Handle SAP‑based project administration, including variations, margin adjustments and final accounts.
• Produce management reports on revenue forecasts, project performance and labour utilisation.
• Support month‑end activities such as turnover reporting, work‑in‑progress management and billing reviews.
• Maintain relationships with subcontractors, plant suppliers, hauliers and other external partners.
• Collaborate with Project Managers, Finance, Logistics and other internal departments.

Required profile

• Proven experience in operational management, project support or office management.
• Experience leading or supervising an administration or project support team.
• Strong commercial awareness and ability to interpret financial information.
• Experience in installation, construction or project‑based environments.

Required skills

• Strong SAP or ERP system experience for complex project administration.
• Solid understanding of financial controls, forecasting and reporting.

What we offer

• Competitive salary and attractive benefits package.
• 23 days annual leave plus 8 public holidays, birthday off, life insurance and pension scheme.
• Hybrid working after an initial four‑week onsite period.
• Internal training, career development programmes and membership in a healthcare or cash plan scheme.