Insurance Administrator

About the role

We are seeking a proactive Insurance Administrator to join a busy support team in Guildford. The role goes beyond traditional paperwork, offering the chance to work closely with brokers, underwriters and internal stakeholders in a fast‑paced, relationship‑focused environment.

Key responsibilities

• Coordinate meetings, audits and industry events for the insurance team.
• Handle broker enquiries, prepare underwriting information and support audit processes.
• Maintain accurate records and documentation for operational and client‑facing activities.
• Assist with the preparation of reports, correspondence and internal communications.
• Provide day‑to‑day administrative support to business partners and internal stakeholders.

Required profile

• Organised and able to manage multiple priorities with accuracy.
• Confident communicator with a professional telephone manner.
• Proactive, adaptable and comfortable working both independently and as part of a team.
• Ability to handle confidential information with discretion.

Required skills

• Strong administrative and organisational abilities.
• Excellent written communication, including email and document drafting.
• Good working knowledge of Microsoft Office, with intermediate Excel skills.

What we offer

• Competitive salary between £23,500 and £25,500 per year.
• Hybrid working (Monday and Friday from home) with a modern office environment.
• Pension contributions, private medical insurance and ongoing training.
• Support for professional qualifications such as CII, CILEx or AAT.
• Casual dress code, weekly lunch and regular social events.