Internal Account Coordinator

About the role

Join our BSS branch in Glasgow as an Internal Account Coordinator, supporting both external account managers and trade customers. You will be at the centre of sales and customer service activity, gaining hands‑on commercial experience in a fast‑paced, supportive environment.

Key responsibilities

• Build and maintain strong relationships with internal stakeholders and trade customers.
• Develop a solid understanding of our products, services and systems.
• Support external account managers with quotes, order processing and proactive account management.
• Manage a portfolio of small to medium accounts, delivering outstanding service and identifying growth opportunities.
• Use LinkedIn, email and CRM systems to aid prospecting and new‑business activity.
• Tailor solutions to customer needs and follow up enquiries to secure orders.
• Coordinate promotions, campaigns and customer‑engagement initiatives.

Required profile

• Strong communication and people skills.
• Proactive, positive attitude with willingness to take initiative and learn.
• Customer‑focused approach.
• Good organisational ability and capacity to manage multiple tasks.

Required skills

• CRM systems
• LinkedIn

What we offer

• Competitive salary with annual bonus.
• 22 days holiday plus bank holidays.
• Contributory pension and savings schemes.
• Generous discounts across the Travis Perkins Group.
• Clear progression path and development opportunities.