Internal Sales

About the role

Join Hayley Dexis as an Internal Sales professional at our Kent branch, handling enquiries, processing orders and acting as the face of our trade counter. You will provide expert product knowledge to walk‑in customers and support the sales team through phone and email interactions.

Key responsibilities

• Respond to incoming enquiries and customer queries via phone and email.
• Process orders and prepare accurate quotations.
• Serve as the front‑line representative at the trade counter for walk‑in customers.
• Proactively follow up on outstanding enquiries.
• Identify upsell opportunities and add value for customers.

Required profile

• Prior experience in internal sales or a customer‑service/administrative role.
• Confident, proactive and able to handle a variety of tasks.
• Background in engineering, manufacturing or related sectors is advantageous but not mandatory.
• Excellent negotiation and communication abilities.
• Self‑motivated with strong organisational and time‑management skills.
• Capable of working independently and as part of a team.
• Comfortable working under pressure in a fast‑paced environment.

Required skills

What we offer

• Life assurance cover (2× salary).
• From 23 days annual leave plus public holidays.
• Access to healthcare schemes.
• Company pension scheme.
• Wellness programmes.
• Uniform and PPE provided.
• Training and development through Hayley Academy.