Invoicing Administrator

About the role

We are looking for an Invoicing Administrator to process and raise invoices in line with client SLAs and internal procedures. The role supports the finance team, works closely with helpdesk and account managers, and helps maintain accurate financial records.

Key responsibilities

• Process and raise invoices within client SLA timelines while adhering to internal processes.
• Maintain back‑office systems to avoid accounting errors and ensure data accuracy.
• Collaborate closely with the helpdesk team and account managers, providing regular communication on work order details.
• Manage queries from internal and external clients, account managers and senior managers promptly.
• Review jobs on hold regularly and support the Finance Manager with ad‑hoc tasks and weekly/financial reports.
• Maintain client confidentiality and comply with data protection requirements.
• Handle diary management and ensure tasks are completed within required timeframes.

Required profile

• Customer‑focused attitude with a willingness to problem‑solve and help.
• Strong attention to detail and ability to work at pace.
• Excellent organisational skills with the ability to multitask, prioritise and meet deadlines.
• Professional written and verbal communication style.
• Collaborative approach to contribute to team success.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook