IT Administrator – Hybrid, South London

About the role

We are looking for an energetic IT Administrator to join a leading UK residential property business based in South London. The role is a frontline position, split between reactive support and project work, and offers a hybrid working pattern.

Key responsibilities

• Manage and resolve IT help‑desk tickets covering hardware, software and network issues.
• Administer the Microsoft 365 suite, Azure Active Directory and Exchange mailboxes.
• Onboard new employees – set up devices, install software and create user accounts.
• Deliver IT training and security‑awareness sessions to staff.
• Implement and maintain security protocols, access controls and asset documentation.
• Research, evaluate and recommend new technologies to support business objectives.

Required profile

• Proven experience in an IT administrator, support or service‑desk role.
• Strong knowledge of O365 administration (Azure AD, Exchange) – non‑negotiable.
• Excellent troubleshooting skills across hardware, software and networking.
• Confident communicator who enjoys working with non‑technical colleagues.
• Outgoing, collaborative and able to work independently.

Required skills

• Microsoft 365 (O365) administration
• Azure Active Directory
• Exchange Server
• Hardware, software and network troubleshooting
• IT asset management
• Basic CRM familiarity (Salesforce – optional)

What we offer

• £32,000‑£37,000 basic salary, dependent on experience.
• 15 % discretionary bonus.
• Hybrid working – three days in the South London office, two days remote.
• Medical cash plan, life assurance and company pension.
• Ongoing training and professional development.