IT Apprentice

About the role

Join Evolve Document Solutions as an IT Apprentice and start a career in a supportive, fast‑growing environment. You will receive full training and hands‑on experience across both engineering and IT support functions.

Key responsibilities

• Refurbish multifunction printers and photocopiers by repairing or replacing faulty components.
• Assist experienced engineers on customer service visits.
• Support the installation and setup of new devices at customer sites.
• Shadow the IT support team and learn how remote technical support is delivered.
• Deliver consumables and supplies to customers when required.
• Develop diagnostic and troubleshooting skills under the guidance of senior staff.

Required profile

• Positive attitude and willingness to learn.
• Good practical and problem‑solving abilities.
• Strong communication and customer service skills.
• Reliability, punctuality and ability to work as part of a team.
• Full, clean UK driving licence.
• Minimum 3 GCSEs (or equivalent) at grades 4+ (A‑C), including Maths and English.

Required skills

What we offer

• Full training and ongoing career development.
• Clear progression opportunities within the business.
• Supportive and friendly team environment.
• Opportunity to learn both engineering and IT support.