IT Field Engineer – Ferndown (£35k + car allowance)

About the role

We are seeking an experienced IT Field Engineer to join our forward‑thinking team in Ferndown. You will work on a variety of client projects, delivering first‑class IT solutions while enjoying a supportive environment that values problem‑solving and professional growth.

Key responsibilities

• Provide on‑site fault support and resolution for a range of customers.
• Lead installation projects from initial surveys through to final handover.
• Collaborate with end users and colleagues to plan and deliver tailored solutions.
• Contribute to solution design, quoting and creation of statements of work.
• Ensure installations are completed on time, within budget and to the customer’s satisfaction.

Required profile

• Motivated, proactive professional able to hit the ground running.
• Experience as an IT Technician or similar support role.
• Strong organisational and planning abilities.
• Hands‑on, detail‑oriented problem‑solving approach.
• Excellent communication skills with a customer‑focused mindset.
• Experience as an IT Service Engineer is advantageous.

Required skills

• Networking knowledge (offline networking and Microsoft 365 essential).
• Microsoft 365 proficiency.

What we offer

• £35,000 salary plus car allowance.
• Clear career growth and development opportunities.
• Training and development programmes.
• On‑site parking.
• 23 days holiday plus bank holidays (rising to 25 after 2 years).