IT Quality Assurance Apprentice

About the role

We are looking for a motivated IT Quality Assurance Apprentice to join our IT department in Crewe. This Level 3 apprenticeship provides hands‑on experience in software testing, quality assurance and the delivery of digital products, supported by experienced QA, development, product and DevOps teams.

Key responsibilities

• Assist in creating, executing and maintaining automated and manual tests.
• Support testing of new functionality developed by the IT team.
• Review requirements with product and pre‑development teams before development.
• Identify, log and track defects using agreed tools and processes.
• Learn how testing fits into the software development lifecycle.
• Work with DevOps and development managers to support smooth and reliable releases.
• Participate in Agile ceremonies such as sprint planning, reviews and retrospectives.
• Follow established quality, security and IT best practices.

Required profile

• Interest in IT, technology or software.
• GCSEs (or equivalent) including Maths, English and Computer Science, or working towards them.
• Organised, detail‑focused and eager to learn.
• Clear communication and teamwork skills.
• Motivation to build a career in IT or quality assurance.
• No prior IT or testing experience required – full training provided.

Required skills

• Test automation concepts.
• Manual testing techniques.
• Defect management.
• Agile ways of working.

What we offer

• A recognised Level 3 apprenticeship qualification.
• On‑the‑job learning in a professional IT environment.