IT Support Engineer

About the role

Lendable is seeking an IT Support Engineer to develop and automate its in‑house IT systems while providing day‑to‑day support for a fast‑growing, 24/7 office environment. You will be the first point of contact for over 600 staff across multiple locations, helping them stay productive with reliable technology.

Key responsibilities

• Provide first‑line support for Windows and macOS devices, ensuring they remain up‑to‑date and compliant.
• Manage ticketing, troubleshooting, maintenance, and disposal of technical equipment.
• Onboard new joiners across geographic locations, addressing their technical needs.
• Maintain and troubleshoot office equipment such as video‑conferencing tools, network hardware, and other IT peripherals.
• Develop and deploy automation scripts to improve system efficiency.

Required profile

• Minimum 3 + years experience in IT support or a similar role.
• Comfortable working in a high‑volume, fast‑paced environment with 24/7 coverage.
• Curious and proactive attitude toward innovation and automation.
• Strong communication skills and a customer‑focused mindset.

Required skills

• Windows operating system support
• macOS support
• Ticketing systems
• Video‑conferencing equipment
• Network hardware troubleshooting
• IT peripheral maintenance
• Automation and scripting (e.g., PowerShell, Bash)