IT Trainer – Professional Services

About the role

We are seeking an experienced IT Trainer to join a leading professional services organisation undergoing digital transformation. You will design, develop and deliver high‑quality IT training programmes that enable colleagues to adopt new technologies confidently.

Key responsibilities

• Design, develop and deliver engaging IT and software training programmes.
• Create training materials, user guides, e‑learning content and supporting documentation.
• Deliver onboarding, refresher and system‑specific training across the business.
• Support technology rollouts and digital transformation projects through effective user training and adoption.
• Evaluate training effectiveness, gather feedback and continuously improve learning content.
• Maintain training records and monitor learner engagement and progress.
• Collaborate with stakeholders to identify training needs and develop tailored solutions.

Required profile

• Previous experience delivering IT or software training within a professional services environment (legal, accountancy, financial services, consultancy, etc.).
• Excellent presentation and communication skills with the ability to engage audiences at all levels.
• Strong knowledge of Microsoft 365 applications.
• Experience training users on a variety of business applications and enterprise systems.
• Understanding of user adoption, change management and learning best practices.
• Ability to manage multiple training initiatives in a fast‑paced environment.

Required skills

• Microsoft 365

What we offer

• Salary of £40,000 per year.
• Hybrid working arrangement.
• Excellent benefits package.
• Ongoing professional development.
• Opportunity to play a key role in technology transformation projects.
• Collaborative and supportive working environment.