ITIL Service Designer – Remote Contract

About the role

We are seeking an experienced ITIL Service Designer to join our team on a six‑month umbrella contract. The role is highly remote, requiring only one day on‑site per fortnight, and focuses on delivering large‑scale programmes within an Azure environment.

Key responsibilities

• Design and maintain service models and service designs for complex, multi‑supplier programmes.
• Collaborate with offshore and on‑shore suppliers to ensure seamless delivery.
• Translate business requirements into robust service architecture aligned with ITIL best practices.
• Provide clear communication and documentation to stakeholders throughout the project lifecycle.

Required profile

• Proven experience in fast‑moving, large‑scale service design projects.
• Background working with multiple suppliers, including offshore teams.
• Strong understanding of Azure cloud services.
• Excellent written and verbal communication skills.

Required skills

• ITIL
• Azure

What we offer

• Highly remote working arrangement (average 1 day per fortnight on‑site).
• Six‑month contract with competitive daily rate.
• Inclusive and supportive work environment with reasonable adjustments available.