Japanese-speaking Administration & Planning Senior Clerk

About the role

This hybrid position in London supports the Credit Business Coordination team of an international bank. The Administration & Planning Senior Clerk will handle loan and deposit administration, KYC processes, and provide front‑office administrative assistance to ensure smooth daily banking operations.

Key responsibilities

• Support credit administration activities for loans, deposits, savings accounts and customer transactions.
• Handle customer instructions and coordinate with internal banking departments.
• Monitor loan and deposit maturity reports and assist with transaction processing.
• Maintain relationship‑management databases, customer records and transaction information.
• Support KYC processes by collecting documents, updating systems and liaising with relevant stakeholders.
• Review credit applications and communicate amendments or corrections to front‑office teams.
• Provide administrative support to the Global Banking Unit, including travel and entertainment expense administration.
• Assist with business‑trip arrangements and internal approval processes.

Required profile

• Minimum 2 years’ experience in financial services or a related credit‑administration environment.
• Experience with credit monitoring or banking operations preferred.
• Strong numerical and analytical abilities.
• Excellent organisational skills and attention to detail.
• Effective communication with internal and external stakeholders.
• Proactive and reliable approach to administrative duties.
• Right to work in the UK without restrictions.

Required skills

• Microsoft Excel
• Microsoft Access

What we offer

• Salary up to £36,500 per annum.
• Hybrid working model.
• Temporary (fixed‑term) contract.
• Standard office hours 9:00‑17:00, Monday‑Friday.
• Location in London.