Job Coach – Support Participants into Employment

About the role

We are seeking a passionate Job Coach to join a leading training provider in St. Austell and Liskeard. The role involves delivering tailored employability support, career coaching and practical guidance to help participants overcome barriers and secure sustainable employment.

Key responsibilities

• Manage a caseload of participants and guide them through the employment journey.
• Provide personalised employability advice, coaching and action plans.
• Identify and address barriers to employment, offering effective solutions.
• Motivate and challenge participants to achieve their goals.
• Build strong relationships with participants, employers and external partners.
• Maintain accurate records and meet agreed performance targets.
• Deliver excellent customer service and engagement throughout the participant journey.

Required profile

• Strong communication and interpersonal skills.
• Experience in employability, recruitment, training, welfare-to-work, sales or customer-service environments.
• Positive, target-focused and motivational approach.
• Ability to build rapport quickly with diverse individuals.
• Excellent organisational skills and ability to manage a busy workload.
• Self-motivated, independent problem-solver.
• Full UK driving licence or reliable access to public transport.

Required skills

What we offer

• Salary £26,500‑£29,545 per year, dependent on experience.
• 37‑hour work week with dual‑site travel.
• 25 days annual leave plus bank holidays and a birthday day off.
• Pension scheme (5% employee / 5% employer).
• Healthcare cash plan with life assurance.
• Annual salary review and volunteer days.
• Employee discounts, wellbeing benefits and excellent training.
• Clear career progression within a respected organisation.