Key Account Administrator – Fixed Term (Full‑time)

About the role

Rubax is seeking a proactive Key Account Administrator to join our Warrington office on a fixed‑term, full‑time basis. You will act as the primary point of contact for key accounts, ensuring accurate information management and high‑quality customer service.

Key responsibilities

• Prepare documentation and reports for key account meetings.
• Attend and support key account management meetings as required.
• Handle inbound calls, emails and enquiries, responding promptly on behalf of management.
• Maintain client records, files, worksheets and service‑related documents.
• Update internal systems and customer service portals to meet KPIs and SLAs.
• Generate client invoice applications and issue accurate sales invoices.
• Log and process maintenance call‑outs, coordinating with engineers to ensure timely completion.

Required profile

• Proven administrative experience in a similar role.
• High attention to detail with strong organisational and multi‑tasking abilities.
• Excellent verbal and written communication skills.
• Ability to work under pressure and meet demanding deadlines.
• Self‑motivated, capable of working with minimal supervision while being a collaborative team player.

Required skills

• Proficient use of Microsoft Excel.
• Proficient use of Microsoft Word.
• Proficient use of Microsoft PowerPoint.

What we offer

• Competitive salary with a discretionary annual bonus.
• 25 days holiday plus bank holidays and a paid volunteering day.
• Pension scheme with 6% company contribution.
• Private medical cover, 24/7 virtual GP access and comprehensive life assurance.
• Employee Assistance Programme, free eye tests and eyewear discounts.
• Access to a range of employee benefits including tech and cycle‑to‑work schemes.