Key Account Administrator – Fixed Term

About the role

Rubax is seeking a proactive Key Account Administrator to join our Warrington office on a full‑time, fixed‑term basis. You will manage key account information, support client relationships and ensure smooth administrative processes with minimal supervision.

Key responsibilities

• Prepare documentation and produce reports for meetings.
• Attend and support key account management meetings.
• Handle inbound calls, enquiries and email correspondence professionally.
• Keep clients informed on contract status and follow up on requests.
• Maintain files, worksheets, schedules and other service‑related documents.
• Perform general administrative duties such as typing, dictation and record keeping.
• Update internal systems and customer service portals to meet KPIs and SLAs.
• Produce client invoice applications and issue accurate sales invoices.
• Log and process call‑outs/maintenance and liaise with engineers to ensure completion.

Required profile

• Proven administrative experience in a similar role.
• High attention to detail and strong organisational abilities.
• Excellent verbal and written communication skills.
• Ability to work under pressure and meet demanding deadlines.
• Experience dealing directly with internal and external clients.
• Team‑player with strong relationship‑building skills.
• Proactive, highly organised and capable of working independently.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint

What we offer

• Competitive salary with a discretionary annual bonus.
• 25 days holiday plus bank holidays and a paid volunteering day.
• Pension scheme with 6% company contribution.
• Comprehensive life assurance and enhanced family leave.
• Private medical cover with 24/7 virtual GP access.
• Employee Assistance Programme and free eye tests with eyewear discounts.
• Access to a range of employee benefits, including tech and cycle‑to‑work schemes.