Key Lead - Hollister Meadowhall

About the role

The Key Lead is part of the store leadership team at the Hollister store in Meadowhall, Sheffield. They ensure every customer receives a quality in-store experience by acting as Floor Supervisor, guiding and coaching Brand Reps and Stock Associates so that store operations run effectively and daily sales targets are met.

Key responsibilities

• Perform opening and closing routines
• Operate register and point-of-sale systems
• Fulfill omni-channel orders
• Demonstrate product knowledge and brand awareness while driving sales
• Build and maintain visual displays
• Analyse reporting to inform decisions
• Protect store assets and carry out inventory control
• Represent the brand and embody company culture and values

Required profile

• High school diploma or G.E.D. equivalent preferred
• At least 1 year of retail experience preferred
• No supervisory or management experience required
• Availability on Saturdays and Sundays and certain holidays, with at least 16 hours per week; hours rise during peak times

Required skills

• Strong customer focus and exceptional interpersonal and communication skills
• Knowledge of current fashion trends
• Adaptability, flexibility and ability to balance multiple tasks
• Detail orientation, initiative and a strong work ethic

What we offer

• Starting rate of £13.80 per hour
• Quarterly sales incentive bonus and merchandise discount
• Flexible schedule and career advancement opportunities
• Training and development, and the Associate Assistance Program
• Benefits pending completion of the 90-day probationary period