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Korean Speaking Customer Advisor - Remote

MTrec Recruitment · Durham

Remote
Remote 🇬🇧 English
CRM

Job description

About the role

We are seeking a bilingual Korean‑English Customer Advisor to work remotely on a part‑time basis. You will join a fast‑growing team that generates high‑quality leads for our client by contacting prospective customers and promoting their products.

Key responsibilities

  • Make outbound calls to generate and qualify leads.
  • Learn product features and use this knowledge effectively during conversations.
  • Identify customer needs, respond appropriately, and handle objections.
  • Maintain accurate, detailed records of all interactions.
  • Research contacts before outreach and support teammates as needed.
  • Deliver a consistently high standard of professionalism.

Required profile

  • Fluent written and spoken Korean and English.
  • Positive, result‑driven attitude with strong interpersonal skills.
  • Confident in steering conversations and managing objections.
  • Well‑organised, detail‑oriented and quick to learn new processes.
  • Degree‑level education or equivalent professional experience.
  • Experience with CRM systems and a background in call‑centre or target‑driven environments.
  • Availability to work Monday‑Friday, 6 am‑10 am.

Required skills

  • CRM

What we offer

  • Remote working from day one.
  • Monday‑Friday schedule, no weekends.
  • Employee assistance programme, profit sharing and company pension.
  • Casual dress code and free flu vaccinations.
  • Flexible contract options, including permanent placement.
  • Employee of the quarter awards and regular training, coaching and progression opportunities.

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Published 2 months ago

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MTrec Recruitment

Durham