Lab Systems Engineer

About the role

Diagnexia, a pathology services provider owned by Deciphex, needs one person to own the connected technology that runs its pathology lab: the lab information system, scanners, automations, servers and integrations with its cloud diagnostic platform. The Lab Systems Engineer keeps the systems available and up to date, ensures every change is tested, validated and rolled back safely, and works with IT, information security, integration, product, technical support and software suppliers. The role is hands-on and not a helpdesk; it does not require expertise in wet-lab processes.

Work is hybrid in the UK, at least 3 days per week on site in Kidlington, with occasional travel to Exeter. Changes are made outside lab hours, usually on a Sunday or Monday about once or twice a month. Visa sponsorship is not offered.

Key responsibilities

• Own the lab systems end to end: lab information system, scanners, automations, servers, network and integrations with the cloud platform.
• Own the release cycle: impact assessment, testing, validation, rollback planning and the go/no-go decision, prioritising safe and predictable upgrades to core systems.
• Lead service recovery: restore the service and then find and fix the root cause.
• Manage software suppliers, agree priorities, support availability and hold them to agreed dates.
• Plan downtime and change windows with the lab to protect turnaround time.
• Set up monitoring, disaster recovery and business continuity, and keep the documentation and evidence needed for accreditations (UKAS ISO 15189, ISO 27001, Cyber Essentials Plus, NHS DSPT).

Required profile

• Hands-on experience configuring, running and maintaining a LIMS or LIS.
• Experience in a hospital, pathology or clinical laboratory, or another regulated healthcare setting.
• Track record of managing upgrades and changes in a live, business-critical environment.
• Experience managing software suppliers and holding them to delivery dates.
• Habit of building in monitoring, recovery and documentation in everyday work.

Required skills

• Integrating lab systems with cloud or SaaS products and other systems (e.g. HL7, APIs)
• Nice to have: digital pathology or medical imaging (whole slide scanners, DICOM, PACS), HL7 instrument integration, or SQL troubleshooting

What we offer

• Healthcare benefits
• Competitive paid time off
• Meaningful work contributing to better patient outcomes
• A high-performing team in a fast-growing startup environment
• Regular performance feedback and significant career growth
• A collaborative, multicultural team