Learning and Development Coordinator

About the role

Norton Rose Fulbright, a global law firm, is hiring a Learning and Development Coordinator in Newcastle, reporting to the Learning and Development Operations Team Leader. The role works closely with colleagues in the London office and the EMEA, Pacific, Canada and US regions. It covers the end-to-end organisation of internal and client-facing training, from logistics to follow-up.

Key responsibilities

• Coordinate all internal and client training (virtual and face-to-face), handling booking, logistics and ensuring courseware and equipment are in place
• Travel to London as needed to coordinate core programmes such as the International Academies for Lawyers, Career Strategies and Business Services leadership programmes
• Respond to stakeholder queries in the shared L&D support mailbox and act as expert on Continuing Competency Regime requirements
• Administer psychometric assessments (Thomas International PPA, MBTI, TKI, Hogan) and produce reports, monitor usage and request units
• Maintain records of client training in InterAction Plus and internal training in the Learning Management System, and run reports
• Work with the document production specialist to prepare training materials, log work in SharePoint and arrange materials for delivery
• Proofread emails and documents, conduct service reviews with facilities, and organise pre- and post-course review meetings
• Update process notes, attend weekly catch-ups with the Operations Team Leader, and process supplier invoices and expenses
• Support colleagues on projects and take part in key projects as requested

Required profile

• Experience coordinating or arranging events
• Experience in a legal or other professional services environment
• Strong communication, organisational and administration skills
• Ability to work under pressure, handle ambiguity and adapt to change
• Client-focused, professional and discreet, able to engage stakeholders at all levels

Required skills

• Confident and competent with IT and Microsoft packages
• Time management and prioritisation

The firm offers a hybrid work model and family-friendly, inclusive employment policies.