Legal Engineer

About the role

We are seeking a legally qualified professional to join our Legal Engineers team at LexisNexis Legal & Professional, part of RELX. In this role you will work at the intersection of law, technology and AI, helping law firms and in‑house legal teams transform how legal work is delivered through AI‑enabled workflows and practical legal technology.

Key responsibilities

• Lead workflow discovery sessions with customers to understand current legal processes, identify pain points and define opportunities for AI‑enabled improvement.
• Design, configure and deploy AI‑enabled workflows and skills that align with customer processes and business objectives.
• Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas.
• Work alongside Customer Success to embed new workflows into day‑to‑day legal practice and drive sustained adoption.
• Monitor customer usage and identify opportunities to improve adoption, engagement and value realisation.
• Demonstrate measurable customer outcomes, including improvements in efficiency, quality, consistency and risk reduction.
• Act as the voice of the customer by translating workflow requirements, product gaps and feedback into actionable insights for Product and Development teams.
• Share best practices and reusable workflow solutions across customers and internal teams.

Required profile

• Legally qualified professional with experience working closely with clients.
• Strong understanding of legal processes, knowledge management, legal operations and innovation.
• Ability to translate business challenges into AI‑enabled solutions and communicate technical concepts to non‑technical stakeholders.

Required skills