Legal Secretarial Manager

About the role

This newly created position is for an experienced administrative professional to lead the document services, secretarial and administrative support teams within a modern, collaborative UK law firm. The role offers high visibility, working closely with senior stakeholders to ensure the firm’s operational backbone runs smoothly.

Key responsibilities

• Oversee day‑to‑day operations of document services, secretarial and administrative support functions.
• Drive consistency, efficiency and quality across all support services.
• Lead, develop and motivate small teams of secretaries, document specialists and administrators.
• Collaborate with senior lawyers and business services to align support functions with firm objectives.
• Contribute to the firm’s ongoing modernisation and operational efficiency initiatives.

Required profile

• Proven experience in a law‑firm support or operational environment.
• Strong organisational and practical skills with the ability to manage multiple teams.
• Confident communicator comfortable working with senior stakeholders.
• Demonstrated ability to implement process improvements and drive service quality.

Required skills

• None explicitly listed.

What we offer

• Hybrid working arrangements supporting work‑life balance.
• Opportunity to shape and improve core support services in a growing firm.
• Collaborative and personable culture within a 450‑person London office.