Lending Operations Coordinator

About the role

The Lending Operations Coordinator will support the full lifecycle of bridging loans, working closely with Business Development Managers, Underwriters and Portfolio Managers. You will ensure cases move efficiently from initial enquiry through to completion and redemption, providing a solid foundation for a career in specialist property finance.

Key responsibilities

• Assist with processing and triage of new loan enquiries.
• Liaise with brokers and borrowers to gather information for indicative terms.
• Maintain accurate records in the CRM system.
• Support Business Development Managers with case progression and documentation.
• Prepare and issue loan terms and supporting documentation.
• Provide excellent customer service throughout the enquiry process.
• Gather and review application documentation and conduct preliminary due‑diligence checks.
• Order and monitor valuations and searches, liaising with solicitors, valuers and borrowers.
• Assist underwriters in preparing cases for credit assessment and ensure full compliance.
• Monitor outstanding requirements, chase documentation and manage post‑completion administration.
• Track loan maturities, redemption dates and assist with redemption statements and settlements.
• Maintain portfolio records, reporting and support arrears monitoring.

Required profile

• Strong organisational and time‑management skills.
• Excellent telephone and written communication abilities.
• High attention to detail with a proactive, confident approach.
• Ability to prioritise multiple tasks and meet deadlines.
• Team‑oriented mindset and ability to work effectively with internal and external stakeholders.

Required skills

• Proficiency with Microsoft Office applications.
• Experience using CRM systems.