Lettings Administrator

About the role

We are looking for a highly organised Lettings Administrator to join our busy lettings team in North London. This permanent, full‑time position offers the chance to develop a career within a professional, customer‑focused estate agency.

Key responsibilities

• Handle lettings enquiries via telephone and email.
• Maintain accurate records for clients, properties, landlords and tenants.
• Prepare tenancy agreements, renewals and extensions.
• Coordinate tenant referencing, Right‑to‑Rent checks and safety certificates (EPC, Gas, Electrical).
• Manage key sign‑in/sign‑out procedures and deposit registrations.
• Liaise with landlords, tenants, contractors and third‑party providers.
• Provide general administrative and data‑entry support to the lettings team.

Required profile

• Minimum 2 years’ experience in property or lettings administration.
• Excellent attention to detail and strong organisational skills.
• Professional telephone manner and clear written communication.
• Ability to work independently and as part of a team.

Required skills

• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• Alto property management software (desirable)
• Goodlord tenancy progression software (desirable)

What we offer

• Private medical insurance
• Supportive and friendly working environment