Lettings Administrator

About the role

We are looking for an organised and proactive Lettings Administrator to support a busy estate agency in Salisbury. You will ensure the smooth operation of the lettings department, providing first‑class administrative assistance in a professional and friendly environment.

Key responsibilities

• Manage the lettings inbox, answer telephone enquiries and deliver a professional service to landlords, tenants and contractors.
• Prepare tenancy agreements, notices and compliance documentation, maintaining accurate records throughout each tenancy.
• Coordinate tenant referencing and onboarding, ensuring all required paperwork is completed on time.
• Arrange property compliance tasks such as gas safety certificates, fire alarm servicing and contractor appointments.
• Update the property management system, log keys, obtain Land Registry documents and keep property records current.
• Support day‑to‑day office operations including filing, data entry, post handling, stationery ordering and marketing administration.

Required profile

• Previous administration experience, preferably within the property or lettings sector.
• Highly organised with the ability to prioritise multiple tasks effectively.
• Excellent communication skills and a confident, professional telephone manner.

Required skills

What we offer

• Competitive salary of £26,500 per annum.
• Supportive and friendly working environment.
• Varied role with no two days the same.
• Ongoing training and career development opportunities.
• Chance to work closely with an experienced leadership team.