Lettings Administrator – £31k + Bonus

About the role

We are looking for a Lettings Administrator to join our build‑to‑rent team in Stockwell. You will support a residential development of around 160 units, guiding tenants from initial enquiry through to move‑in and ensuring a high‑quality resident experience.

Key responsibilities

• Process and respond to lettings enquiries promptly.
• Conduct viewings and follow up to convert enquiries into lettings.
• Manage resident applications, including background and credit checks.
• Set up and release deposits via the protection scheme.
• Prepare check‑in and check‑out reports and oversee move‑in/move‑out procedures.
• Collect rents, ensure timely deposits, and record transactions in Yardi.
• Update weekly listings on Rightmove, Zoopla and other platforms.
• Assist resident managers in achieving leasing targets.
• Support fire safety, health & safety compliance and routine flat inspections.
• Help coordinate preventive and reactive maintenance activities.

Required profile

• Service‑oriented mindset with a positive attitude.
• Ability to work efficiently in a fast‑changing environment.
• Commercially aware, enthusiastic and friendly with residents.
• Strong communication skills and attention to detail.
• Team player who can contribute energy to meet lettings targets.

Required skills

• Yardi property management system
• Rightmove platform
• Zoopla platform
• Property management software

What we offer

• £31,000 base salary plus a 10% performance bonus