Lettings Administrator – Westminster

About the role

Join an upmarket global real estate agency as a Lettings Administrator in Westminster. You will be responsible for guiding landlords through compliance checks, marketing properties and delivering a high‑quality service to both landlords and tenants from start to finish.

Key responsibilities

• Send paperwork to landlords and verify property compliance before marketing.
• Stay up‑to‑date with industry legislation and AML procedures.
• Coordinate with deal‑progression and property‑management teams to ensure all documents are ready for move‑ins.
• Prepare market appraisal packs and dispatch letters from the Head of Lettings.
• Book pitch appointments, photography, floorplans and EPCs, and upload them to the system and website.
• Arrange re‑evaluation of re‑let properties and prepare re‑marketing documents.
• Handle incoming calls professionally and provide feedback to landlords, tenants and applicants.
• Manage applicant and client care in line with company procedures.
• Organise viewings when negotiators are unavailable and support office audits.
• Liaise with relocation agents, manage stationery, health & safety duties, rotas and invoice payments.

Required profile

• Minimum 2 years of lettings administration experience.
• Strong attention to detail and ability to work independently and as part of a team.
• Enthusiastic, can‑do attitude and willingness to engage in varied projects.

Required skills

What we offer

• Opportunity to work within a top‑performing office of a reputable global agency.
• Exposure to a wide range of lettings processes and professional development.