Lettings Coordinator – Cambridge

About the role

We are seeking a Lettings Coordinator to join our busy Cambridge office. The role supports the lettings team by managing landlord onboarding, property marketing and day‑to‑day administration, ensuring a smooth and compliant lettings process.

Key responsibilities

• Manage landlord onboarding from compliance through to marketing
• Send paperwork and ensure properties are fully compliant
• Create and maintain accurate property records in internal systems
• Book photography, floorplans and EPCs with external suppliers
• Liaise with internal teams to ensure documentation is ready before move‑ins
• Handle incoming calls and enquiries professionally
• Provide feedback to landlords, tenants and applicants
• Prepare marketing materials and market appraisal packs
• Support audits and ensure adherence to procedures
• Manage invoices, expenses and general administration

Required profile

• Minimum 1 year of experience in an administrative role
• Experience in lettings, estate agency or property is desirable
• Strong organisational ability and capacity to handle a busy workload
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Professional telephone manner and confidence when dealing with clients
• Proactive, team‑focused attitude

Required skills

• Microsoft Office

What we offer

• Competitive salary with bonus structure
• Structured training and clear progression opportunities
• Supportive and collaborative team environment
• Access to a strong benefits package
• Opportunity to join a well‑established, reputable brand