Lettings Negotiator / Administrator

About the role

We are looking for an organised, customer‑focused Lettings Negotiator / Administrator to join our busy residential lettings team in Chessington. You will support the day‑to‑day operations of the lettings department, working closely with landlords, tenants and internal colleagues.

Key responsibilities

• Arrange and conduct property viewings, delivering excellent customer service.
• Prepare tenancy documentation, process applications and support tenancy progression.
• Liaise with landlords, tenants, contractors and colleagues to ensure smooth department operations.
• Manage property enquiries, negotiate tenancy agreements and help generate new business.
• Maintain accurate records using the company CRM and property management systems.
• Ensure all lettings administration and compliance documentation is completed accurately and on time.

Required profile

• Previous experience in residential lettings, property administration or estate agency.
• Strong organisational skills with excellent attention to detail.
• Confident communicator with a professional, customer‑focused approach.
• Ability to manage multiple tasks and prioritise effectively.

Required skills

What we offer

• Competitive basic salary with commission opportunities (£35,000 per annum).
• Full‑time or part‑time hours considered for the right candidate.
• Ongoing training and career development.
• Friendly and supportive team environment.
• Opportunity to build a long‑term career within residential property.