Logistics Administrator (Office Support)

About the role

We are seeking a Logistics Administrator to join a fast‑paced team supporting commercial marine customers. The role offers a gateway into professional office administration with full training on logistics processes. You will be the key link ensuring orders move smoothly from receipt to delivery.

Key responsibilities

• Track and manage customer orders from initiation through successful delivery.
• Liaise daily with suppliers, customers and internal teams to coordinate shipments.
• Prepare and maintain import documentation and shipping paperwork.
• Upload and update tracking information on customer portals and internal systems.
• Respond to customer enquiries, investigate delivery issues and resolve them to completion.
• Develop and maintain strong relationships with regular clients.
• Contribute to continuous improvement initiatives and take on additional responsibilities as confidence grows.

Required profile

• Professional phone manner and clear written communication.
• Excellent attention to detail and accurate data handling.
• Effective time‑management and ability to meet deadlines.
• Positive attitude with a strong willingness to learn about logistics.
• Customer‑focused problem‑solving approach.

Required skills

What we offer

• Step‑by‑step training covering the logistics industry.
• Clear pathways for internal career development.
• Free on‑site parking.
• Supportive, well‑established company culture that invests in staff.