Luxury Jewellery Sales Professional

About the role

Join a family‑run business that has been operating for over 200 years and is the sole official Rolex retailer in the Cotswolds. As a Luxury Jewellery Sales Professional you will be the first point of contact for customers, delivering a personalised experience across face‑to‑face, online, telephone and virtual channels.

Key responsibilities

• Build rapport with clients, identify their needs and guide them to the perfect jewellery or timepiece.
• Achieve individual sales and customer‑service targets while supporting overall store objectives.
• Maintain showroom presentation through visual merchandising, window displays and stock management.
• Monitor inventory, follow security procedures and ensure merchandise is immaculate and ready for sale.
• Represent the business at external sales and marketing events to strengthen local presence.

Required profile

• Previous experience in jewellery, luxury retail, hospitality or a premium customer‑facing environment.
• Proven track record of meeting or exceeding sales targets.
• Confident, personable and professional with excellent interpersonal skills.
• Strong attention to detail and a commitment to delivering exceptional service.

Required skills