Luxury Sales Assistant – Jewellery

About the role

We are looking for an experienced Jewellery Sales Associate to join Harrods’ Fine Jewellery department on a fixed‑term contract starting August 2026. The role is client‑facing, focused on delivering Harrods’ renowned luxury service to high‑net‑worth and international customers.

Key responsibilities

• Deliver an exceptional luxury client experience in line with Harrods service standards.
• Drive sales through personalised consultations and expert product knowledge.
• Build and nurture relationships with high‑net‑worth individuals and international clients.
• Maintain detailed knowledge of fine jewellery collections, gemstones, craftsmanship, and pricing.
• Manage client appointments, follow‑ups, and bespoke enquiries.
• Ensure immaculate presentation of jewellery displays and boutique environment.
• Collaborate with the wider retail team to achieve sales targets and KPIs.
• Handle transactions accurately and ensure compliance with luxury retail procedures.
• Support events, private shopping appointments, and VIP client experiences as required.

Required profile

• Previous experience in fine jewellery or luxury retail sales (Harrods, Selfridges, Bond Street or similar preferred).
• Proven experience working with high‑net‑worth or VIP clientele.
• Strong understanding of fine jewellery, gemstones, and luxury craftsmanship.
• Exceptional interpersonal and communication skills.
• Ability to build long‑term client relationships and drive repeat business.
• Impeccable presentation and professionalism.
• Flexible to work retail hours, including weekends.

Required skills

What we offer

• Opportunity to work within one of the world’s most prestigious retail environments.
• Exposure to an international luxury client base.
• Competitive salary and commission structure.
• A collaborative and high‑performing team environment.