Maintenance Administrator

About the role

Join a busy residential lettings maintenance team supporting properties across Somerset, Devon and Dorset. You will provide essential administrative support to ensure repairs and services are delivered efficiently and to a high standard.

Key responsibilities

• Deliver friendly, efficient service to clients, landlords, tenants and internal stakeholders.
• Liaise with insurance companies and other third parties.
• Log repairs in the computer system and source competitive quotes.
• Issue work orders and track them through to completion.
• Approve invoices and maintain accurate records.
• Provide customer service via phone, email and occasional face‑to‑face interactions.

Required profile

• Exceptional customer/client care skills.
• Previous administrative experience with an interest in the property sector.
• Highly accurate typing and an efficient approach to administration.
• Strong communication skills at all levels.
• Confident user of MS Office.

Required skills

• MS Office

What we offer

• Generous holiday allowance including Bank Holidays and gifted days at Christmas.
• Professional fees paid by the firm.
• Pension scheme.
• Engaging social events throughout the year.