Maintenance & Contracts Coordinator

About the role

We are looking for a Maintenance & Contracts Coordinator to join a specialist engineering services business in Leighton Buzzard. You will be the central point for scheduling field service engineers, managing contract documentation and providing first‑line customer support.

Key responsibilities

• Provide general administrative support for the office and contracts team.
• Build and maintain relationships with customers via phone and email.
• Process and verify purchase orders received from customers.
• Maintain an up‑to‑date schedule of maintenance contracts.
• Book reactive and planned work using the contract schedule.
• Manage the calendar for field service engineers.
• Collate and review engineer job reports, identify required repair quotes and submit approved reports to clients.
• Prepare basic quotes and input site information into risk‑assessment templates.
• Collect monthly reporting data from the field service team.
• Handle telephone calls, emails, filing and other routine office duties.

Required profile

• Excellent customer service and communication skills.
• Strong organisational ability and attention to detail.
• Capable of working under pressure and balancing workload.
• Team‑oriented yet able to work independently.
• Positive “can‑do” attitude and willingness to learn new tasks.

Required skills

• Outlook
• MS Word
• MS Excel
• MS Office 365
• Teams

What we offer

• Competitive salary £30,000‑£31,500 per year.
• Company pension scheme.
• Generous annual leave entitlement.
• Paid day off for your birthday.
• Supportive team environment with full training and ongoing development.