Managed Inventory Administrator

About the role

Baxter is looking for a Managed Inventory Administrator to work initially from its National Distribution Site in Northampton, then move to a new healthcare facility owned by CEVA Logistics in Rockingham Park, Corby, opening in 2027. The role is site-based, Monday to Friday, 9am to 5pm, and pays around £28,000. You will help keep managed inventory orders accurate and moving smoothly for customers across the UK and Ireland.

Key responsibilities

• Create and process managed inventory orders for customers across the UK and Ireland.
• Check orders against system information and reports, correcting discrepancies before they affect customers or operations.
• Prepare and send accurate order files to customers and Forwards operatives.
• Manage backorders and answer customer queries by email and telephone, giving clear and timely updates.
• Monitor the team's shared inbox, prioritise requests and route them to the right person.
• Support Forwards operatives with order queries, product relocation, expiry checks and other inventory requests.
• Maintain records of operational issues, mileage, order volumes, product expiries and other team activity.
• Coordinate with Customer Services, Transport, Warehouse and Operations to resolve issues and keep orders moving.
• Support the supervisor with fleet administration and operational priorities, including absence cover when needed.

Required profile

• Previous experience in administration, order processing, customer service, inventory coordination or a similar operational role.
• Strong attention to detail and the ability to spot and correct errors.
• Good organisation and time management, able to handle competing priorities.
• Clear written and telephone communication, and a customer-focused approach.
• Able to work independently while contributing to a busy team; reliability and flexibility.
• Nice to have: experience with managed inventory, stock control or order-management systems; exposure to logistics, transport, warehousing, healthcare products or field-based operations; experience supporting fleet administration or operational reporting.