Manager - Regional Operations & Regulatory Governance, Europe

About the role

As Manager for Regional Operations & Regulatory Governance, Europe, you will support the COO UK, Europe & USA in delivering the region's regulatory, governance and operational priorities. You will work across regulatory delivery, non-financial risk management, operational resilience, third-party risk management and COO business management in a complex, highly regulated environment. The role is based in London and is full-time and permanent.

Key responsibilities

• Support the delivery of Europe's non-financial risk and regulatory agenda, ensuring effective governance, oversight and execution of key initiatives
• Coordinate operational resilience, outsourcing and third-party risk management activities, supporting compliance with regulatory requirements and internal standards
• Monitor regulatory change, remediation activities and control enhancement programmes, ensuring timely delivery and effective stakeholder engagement
• Partner with stakeholders across Operations, Risk, Compliance, Legal, Audit, Technology and Finance on governance forums, regulatory engagement and strategic initiatives
• Contribute to COO business management activities, including reporting, workforce planning, budgeting and operational improvement initiatives

Required profile

• Ideally experience working in banking or financial services in a regulated environment
• Experience supporting strategic governance and execution across complex operational, regulatory or transformation initiatives
• Experience supporting regulated entities across multiple European jurisdictions
• Experience supporting regulatory reviews, audits or governance forums
• Experience working in a regional or cross-border operating environment
• You are not expected to have all these skills; a growth mindset is valued

Required skills

• Strong knowledge of non-financial risk and control management frameworks
• Experience delivering or overseeing regulatory change governance and remediation initiatives
• Knowledge of operational resilience, DORA, outsourcing and third-party risk management requirements
• Experience preparing executive reporting and engaging senior stakeholders
• Experience supporting financial planning, budgeting and operational efficiency initiatives
• Analytical, problem-solving and stakeholder management skills in a complex matrix environment

What we offer

• A range of flexible working arrangements
• Access to health and wellbeing services
• Discounts on selected products and services from ANZ