Marketing Coordinator / Campaign Specialist

About the role

We are seeking a Marketing Coordinator/Campaign Specialist to join our client’s marketing team in Epsom. The role focuses on planning, executing and analysing automated customer communications across digital channels. You will help drive data‑driven decisions and improve customer engagement.

Key responsibilities

• Support the planning and execution of automated customer communication campaigns across digital channels.
• Monitor campaign performance against commercial, customer experience and regulatory metrics.
• Analyse data and produce insightful reports to guide business decisions.
• Enhance digital communication assets such as personalised content and product videos.
• Collaborate with internal teams, external agencies and wider stakeholder groups.
• Assist in developing marketing collateral and promotional materials while ensuring brand consistency.
• Support ad‑hoc projects aligned with business priorities and regulatory requirements.

Required profile

• Proven experience in a marketing or communications role with a focus on campaign analysis and reporting.
• Strong analytical mindset with ability to turn data into actionable insights.
• Experience working in a regulated environment, preferably with FCA awareness.
• Ability to manage multiple stakeholders, including international teams.
• Customer‑first mindset and passion for improving communication.
• Excellent attention to detail, organisational and stakeholder management skills.
• Proactive, curious and comfortable working with large datasets in a fast‑paced environment.

Required skills

• Advanced proficiency in Microsoft Excel.
• Strong skills in Microsoft PowerPoint.
• Good working knowledge of the Microsoft Office suite.

What we offer

• Hybrid working model: 2 days in the office, 3 days remote after an initial 4‑week training period.
• 12‑month fixed‑term contract with the possibility of extension.
• Salary competitive and dependent on experience.
• Opportunity to work within a regulated financial services environment.